FAQs

Evergreen Computers, LLC

  • What types of computer repair services do you offer?

    Our comprehensive services include hardware repairs, software issue resolution, elimination of viruses and malware, and performance enhancements for both desktop and laptop computers.

  • Do you offer IT support for businesses?

    Indeed, we do. Our business IT solutions encompass managed IT support, network setup, remote assistance, and professional consulting services.

  • Can you help with data recovery and backup solutions?

    Certainly. We are experts in retrieving lost files and implementing robust backup systems to safeguard your valuable data.

  • How do you protect against viruses and malware?

    We provide thorough virus and malware removal services and implement advanced security measures to prevent future infections.

  • Do you provide email security and phishing protection?

    Yes, we assist in setting up secure email systems and provide education on identifying phishing attempts, with a focus on helping seniors.

  • Can you assist with new computer setup and hardware upgrades?

    We offer complete assistance, from operating system installation to upgrading components such as RAM, SSDs, and other hardware.

  • Do you offer remote IT support?

    Yes, our skilled technicians can address many issues remotely, offering you convenience and efficiency.

  • How do you help seniors with identity theft or computer issues?

    We provide personalized, step-by-step guidance for seniors facing identity theft, virus problems, or general computer challenges.

  • What is network security, and why is it important?

    Network security involves protecting your devices and data from unauthorized access through the use of firewalls, VPNs, and secure configurations.

  • Do you build custom PCs or offer specialized services?

    Yes, we create custom PC builds and provide specialized services such as forensic data analysis and IT consulting for unique requirements.